Policies & Legal

Personal Information Collection and Usage

Article 1: Personal Information Collection

We will collect the following personal information to provide the Service. Furthermore, the information listed below is exemplary, and depending on the nature of the information, it may not correspond to the respective personal information.

1. Information Provided by You

  • Name, gender, phone number, email address, contact information, occupation, affiliate code, payment information, profile information (images, videos, introduction, etc.)
  • Credit card information
  • Information regarding requests for registration and changes
  • Information regarding the purchase of various products and services
  • Information regarding the shipping process and delivery of various products
  • Information regarding various inquiries submitted to the Customer Center

2. Information Regarding Member Registration

  • ID, gender, occupation, interests, and other information voluntarily registered by you

3. Information Collected regarding the Use of the Service

  • Information on payment details related to prepayment, bidding, purchase of various products and services suitable for identity verification, and information on transfer and other payment requests
  • Information regarding subscription to our email newsletter
  • Information on questions asked to us via phone, email, etc., responses to surveys and campaigns, or verbal and written statements reviewing the Service

4. Information Automatically Collected When Visiting Our Website

  • IP address and domain name
  • Browser type and version, operating system and version, language used, and location
  • Device information (PC, mobile phone, smartphone, carrier, model name, specific identifier information, etc.)

The information collected in cases 1-4 above is limited to your personal information, and we declare that it is the minimum necessary information required for us to provide the Service. Furthermore, we may request additional information for your smooth use of the Service, but you are responsible for providing your personal information.

Article 2: Use Purposes of Personal Information

The purposes of using our retained personal information are specified below. Information belonging to individuals other than you will only be used for the purposes specified below. When we delegate specific functions to an external contractor, we may transfer your personal information to that contractor to achieve a specific purpose after implementing preventive measures.

Personal InformationPurpose of Use
NamePersonal inquiries, product shipping, payment, customer support, prevention and investigation of unauthorized use, providing shipping addresses to sellers, notices, new service introduction, other payment tasks, advertising
AddressPersonal inquiries, product shipping, payment, customer support, prevention and investigation of unauthorized use, notices, advertising
Phone NumberPersonal inquiries, product shipping, payment, customer support, prevention and investigation of unauthorized use, notices, advertising
Email AddressPersonal inquiries, product shipping, payment, customer support, prevention and investigation of unauthorized use, notices, advertising
Credit Card InformationPersonal inquiries, payment, customer support, prevention of unauthorized use
Bank Account InformationPayment processing, customer support
Official ID DocumentsIdentity verification
Profile Information (images, videos, introduction, etc.)Utilization of service promotion and marketing materials (online/offline advertisement placement, etc.), tutor introduction and recommendation
Payment DetailsProduct shipping, payment, customer support, prevention of unauthorized use
IP AddressPrevention and investigation of unauthorized use, customer inquiries
User Agent (Browser, Device Info)Prevention and investigation of unauthorized use, customer inquiries
Voluntarily Entered AddressCustomer identity verification, content delegation
Automatically Collected Website Visit InformationUser identity verification, service performance, login detection, prevention of unauthorized use
Other Information with Prior ConsentService usage analysis, service improvement, limited to purposes specified at collection time

We may collect and use personal information for purposes not specified above when planning other services. In such cases, we will obtain your consent and specify the purpose of use.

Article 3: Retention and Usage Period of Personal Information

In principle, we destroy personal information without delay after the purpose of collection and use has been achieved. However, if it is necessary to preserve it according to the provisions of relevant laws, we retain member information for a certain period as determined by relevant laws as follows.

1. Retention Reasons under Relevant Laws

  • Records regarding contract or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce)
  • Records regarding payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce)
  • Records regarding consumer complaints or dispute processing: 3 years (Act on Consumer Protection in Electronic Commerce)
  • Records regarding display/advertising: 6 months (Act on Consumer Protection in Electronic Commerce)
  • Website visit records (login records): 3 months (Protection of Communications Secrets Act)

2. Retention under Company Internal Policy

  • Records to prevent re-registration of bad users: 1 year after withdrawal

You have the right to refuse consent to the collection and use of personal information. However, if you refuse consent, there may be restrictions on using various services.

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